Google Voice is getting the ability to flag suspicious spam calls


Google voice tag of suspected spam call

Google Voice, the service that provides numbers to make local and international calls from your web browser and mobile devices has received an additional feature. The company says it will now flag spam calls by adding a ‘suspected spam caller’ label to your device’s incoming call screen.

B Blog postGoogle mentions that you’ll have the control to mark a conversation as spam when you pick it up or let the app figure it out for you.

For example, when its service suspects that a call is spam, it will add the label ‘Caller suspected as spam’ to it which will be visible both on the call screen and in the history list. The end user can then confirm a suspected spam call or mark it as spam.

Caller suspected as spam

A call marked by you as not spam will instruct the service not to mark future calls from that number as spam again. There is no admin control for this feature and a suspected spam label appears automatically when the voice spam filter is set to off. You can change it by going to Definitions, and choice security > Spam filtering. After activating it, all calls that Google identifies as spam will automatically be sent to voicemail, and the call records will be moved to the spam folder.

Google also notes that the feature will determine the authenticity of the call using the same advanced artificial intelligence (AI) system that helps it identify billions of spam calls each month across Google’s chat system. It recently demonstrated the power of its artificial intelligence system that can also translate doctors’ prescriptions into readable texts.


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