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Surface Laptop 5 not connecting to an external monitor? Get this update to fix the issue

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Taras Buria


Sep 16, 2023 07:06 AM EDT

Microsoft is rolling out a new firmware update to fix the issue with the Surface Laptop 5 not connecting to external displays. The September 2023 firmware update also improves overall stability and fixes a bug that causes the system to crash. here are the details.

What’s new in the Surface Laptop 5 firmware update?

  • Improves device stability, solves system crash problem.

  • Solves an external display connection problem.

Here is the list of new drivers:

Name Windows Update Windows Device Manager
surface – system – Surface Machine Learning Service Device – System Devices
surface – extension – Surface Dock 2 Firmware Update – Extension
Intel Corporation – Bluetooth – Intel(R) Wireless Bluetooth(R) – Bluetooth
Intel – net – Intel – net –

Here is more information about the release:

Supported configurations 13-inch Surface Laptop 5
15-inch Surface 5 laptop
Windows versions are supported Windows 10 version 21H2 or later
Windows 11 from version 22H2 or later
How to get the update windows update
Field support site
Size update 639.5MB
Additional steps

We recommend restarting your Surface to complete the rest of the setup. To restart the device, select Start and then select Run > Restart. If you still feel like your Surface isn’t working properly, visit Our help page for Surface devicesChoose how you’d like to get support, enter what you need help with, then follow the help or recommended articles.

known problems There are no known issues with this update
Surface Laptop 5 balances on rocks

The Surface Laptop 5 is Microsoft’s last traditional notebook. You can get it with a significant discount From the Microsoft Store and save up to $400 in different configurations. Microsoft promises to support the Surface Laptop 5 until October 25, 2026.

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